Privacy Statement

1. Introduction

We respect and are fully committed to protecting your privacy and the confidentiality of your personal information. In this regard, this Privacy Statement lets you know our policies relating to the collection and use of your personal information on this website. These policies are in addition to the general Terms of Use governing the use of this website and should be read in conjunction with the said general Terms of Use.

2. Your Personal Information

We recognises that your privacy is extremely important to you and that it is your right to control and keep your personal information such as name, address email etc private. We understand that you provide your personal information in confidence and we take this very seriously. We are committed to protecting your personal information and nder no circumstances will we sell or receive payment for disclosing your personal information.

3. Collecting Information on Visitors

Whenever a person visits the website, our servers automatically record general information about that person’s usage of the service including which pages they visit, when they visit, how often and for how long. This information does not contain any information regarding the name, address or any other personal details of the visitor. This anonymous data is always used as aggregated, non-personal information and is used solely for statistical purposes and to monitor the use of our website and to help us improve and enhance our services to our visitors. The aggregated non-personal information may be shared with our business partners to communicate to them how visitors use the website. This general anonymous information collecting is done for the purpose of providing the best online service possible.

In order for us to provide you with products and services such as when you submit a Guestbook entry or use our Contact form or when you book one of our tours, we require personal information about you including your name and email address. If you do not provide us with this information then we may not be able to accept your application or provide you with products or services. When personal information is collected from you this information will only be use for the purpose for which is was provided. We will not use or disclose any information about you without your consent, or access your communications on our websites, unless:

  • * Required by law;
  • * We believe it necessary to provide you with a service which you have requested;
  • * To implement our terms of use;
  • * To protect the rights or property of, any
    user, or any member of the public; or
  • * To lessen a serious threat to a person’s health or safety. may occasionally use a third party to provide services or products. Your personal information is only provided to such third parties to the extent necessary for us to provide our products and services to you and to the extent of the law. and its agents recognise the trust you place in us when you give us personal information and we will not give any of your personal information to advertisers or any other organisation without your express consent.

4. Storage & Security of Your Information

All information that you provide through this website may be stored in hardcopy files, electronic data or in TrueBlue-DiggerTours’ software and systems and every effort is made to ensure the security of these hardcopy, electronic and software systems. Any information which holds for you is stored on secure servers that are protected from misuse or controlled facilities.

In addition, employees and the contractors who provide services related to’s information systems are obliged to respect the confidentiality of any personal information held by Access to personal information is restricted and access is only for approved purposes. However, will not be held responsible for events arising from unauthorised access of your personal information.

You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any access code, password and account used on the website. If there is any unauthorised use of your account by any other Internet user or any other breach of security then please use our Contact form to notify us immediately.

Personal information collected by us may be stored and processed in Australia or any other country in which we or our agents maintain facilities. By using our service, you consent to any such transfer of information outside of your country.

5. Accessing Your Personal Information

Under the Privacy Act, you have a right to access the personal information we hold about you. In this regard, on request we will provide you with the information we hold about you which is readily accessible and which may lawfully be provided. Additionally, if the information is incorrect you have the right to require us to amend this information.

6. Partners & Advertisers may provide links to third party websites. These linked websites are not under the control of and it cannot therefore accept responsibility for the conduct of the owners of these websites and the use of your information.

7. Cookies

A Cookie is a collection of information stored on the visitor’s hard drive containing information about the visitor to record that you had previously registered or visited our website. Most Web browsers are set to accept cookies. However, you may instruct your browser to refuse cookies. may utilise cookies to provide you with a better user experience. Refusing cookies may prevent access to some areas of the website and limit your use of some of the services.

8. Feedback welcomes ideas and feedback about all aspects relating to our website and service. To contact us in this regard, please use our Contact form. stores feedback that users send to it and will use this to administer and refine the service. It may also be shared with partners either in aggregate form or with specific identifying characteristics removed.

9. Privacy & Website Changes

From time to time, policies will be reviewed and may be revised. reserves the right to change its privacy policies at any time and notify you by posting a revised version on this website.

10. Contact Us

If you have any questions about this Privacy Statement, the practices of this website, or your dealings with, you can contact us by using our Contact form.